Terms Of Uses

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Xenavya Fashion, a brand owned and operated by Xenavya Style Private Limited (“Company”, “we”, “us”, “our”).

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Refund, Return & Cancellation Policy. If you do not agree to these Terms, please do not use our Services.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or
  • You are using the website under the supervision of a parent or legal guardian.

Products & Services

We offer fashion jewelry, hair accessories, watches, purses, and curated gift hampers, including products sourced from third-party vendors.

  • Product images are for reference only. Minor variations in color, texture, or appearance may occur due to lighting, photography, or screen resolution.
  • All products are intended for fashion and personal use only and are not made from precious metals unless explicitly stated.

Gift Hampers & Third-Party Products

Gift hampers may contain items such as cosmetics, food products, toys, fragrances, or accessories sourced from third-party vendors.

While Xenavya Fashion ensures careful inspection and packing:

  • We do not manufacture all gift hamper items.
  • Xenavya Style Private Limited is not responsible for manufacturer defects, ingredient sensitivity, personal preferences, or performance of third-party products.
  • Edible, cosmetic, and fragrance items are non-returnable.

Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Payments must be made in full at the time of purchase.
  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or unauthorized transactions.

Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance.
  • We reserve the right to cancel or limit quantities of any order.
  • Orders once placed cannot be cancelled by the customer.

Shipping & Delivery

  • Shipping and delivery timelines are estimates and may vary.
  • Delivery is subject to courier partner availability and external factors beyond our control.
  • Detailed terms are outlined in our Shipping Policy.

Returns, Refunds & Replacements

All returns, refunds, and replacements are governed strictly by our Refund, Return & Cancellation Policy, including mandatory unboxing video requirements.

User Responsibilities

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Violate any applicable laws or regulations
  • Interfere with website security or functionality
  • Misuse content, images, or intellectual property

You are responsible for maintaining the confidentiality of your account information, if applicable.

Intellectual Property

All content on this website, including logos, images, designs, text, graphics, and trademarks, is the property of Xenavya Style Private Limited and Xenavya Fashion and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law:

  • Xenavya Style Private Limited shall not be liable for indirect, incidental, or consequential damages.
  • Our liability, if any, shall be limited to the amount paid by the customer for the product in question.

Indemnification

You agree to indemnify and hold harmless Xenavya Style Private Limited, its directors, employees, and partners from any claims, losses, damages, or expenses arising out of your misuse of the website or violation of these Terms.

Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the content, policies, or practices of such third parties.

Termination

We reserve the right to suspend or terminate access to our website or Services without prior notice if these Terms are violated.

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of Indian courts at Pimpri Pune Maharashtra India Location.

Changes to Terms

We may update these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated Terms.

Contact Information

For any questions regarding these Terms of Service, please contact us through the details provided on our website.

The Brand: Xenavya Fashion is Owned & Operated by: Xenavya Style Private Limited